Communications
Please note that information changes quickly. Material is current as of the date listed but may have changed since. Please reach out to our office if you have questions or to verify the accuracy of the communications below.
- 1095 Tax Forms, Apple Health PHE Ending, Cascade Care Savings - March 21, 2023
- Open Enrollment 2023 - November 3, 2022
- Cascade Care SEP and Apple Health PHE extension - July 19, 2022
- Open Enrollment 2022 - November 1, 2021
- Apple Health PHE extension - May 5, 2021
- American Rescue Plan Act - April 6, 2021
Insurance Carriers
Customer service: 877-687-1197
- Website
- Online provider search tool
- CCCWA Exchange 2023
- This provider network supports Washington’s Cascade plans and non-standard plans (Essential, Balanced, and Secure).
- Cascade Complete Care 2023
- This exclusive provider network supports the state’s public option plans (Cascade Select). It is important to note that this network is only available within certain areas of Washington State.
- CCCWA Exchange 2023
- RX formulary
Customer service: 888-367-2109
- Website
- Online provider search tool
- 2023 Asuris Northwest Health individual plans use the Individual and Family Network
- RX formulary
- 2023 Asuris Northwest Health individual plans use the six-tier drug list
- Quotes and enrollment
Customer service: 855-857-9944
Customer service: 800-440-1561
Customer Service: 888-901-4636
- Website
- Online provider search tool
- 2023 Kaiser individual health plans will have two different provider networks.
- Virtual Plus Bronze & Virtual Plus Silver will use the Connect Network.
- All other individual and family plans will use the CoreSelect Network.
- 2023 Kaiser individual health plans will have two different provider networks.
- RX formulary
- Quotes and enrollment
Customer Service: 800-817-3056
- Website
- Online provider search tool
- 2023 LifeWise Essential & Cascade Plans will use the LifeWise Primary Network
- 2023 Cascade Select Plans will use the LifeWise Alpine Network
- 2023 LifeWise Grandfathered Plans will use the LifeWise Health Plan of Washington Preferred Network
- RX formulary
- 2023 LifeWise (non HSA) Essential, Cascade & Cascade Select individual plans use the M4 drug list
- 2023 LifeWise Essential Bronze HSA individual plan use the M2 drug list
- 2023 AI/AN enrollments use the M1 drug list
Customer service: 888-858-3492
- Website
- Online provider search tool
- RX search tool
- Members tab
- Search Drugs
Customer Service: 800-722-1471
- Website
- Online provider search tool
- 2023 Premera Preferred and Cascade Care plans use the Individual Signature Network
- RX formulary
- 2023 Premera (non HSA) Preferred and Cascade individual plans use the M4 drug list
- 2023 Premera (HSA Qualified Plan Only) Preferred Bronze HSA individual plan uses the M2 drug list
Customer Service: 888-367-2112
- Website
- Online provider search tool
- 2023 Regence individual plans use the Individual and Family Network
- 2023 University of Washington Accountable Health Network (King County Only)
- 2023 MultiCare Connected Care Accountable Health Network (Pierce County Only)
- 2023 Eastside Health Network Accountable Health Network (King County Only)
- RX formulary
- 2023 Regence Individual Plans use the six-tier drug list
- Quotes and enrollment
Customer Service: 855-968-5221
- Website
- Online Provider search tool
- Plans use the Washington Charter EPO network
- RX formulary
Government Agencies
Customer service: 1-855-923-4633
Email: customersupport@wahbexchnge.org
- Website
- Smart Planfinder inaccuracies
- Income reporting
- Financial help
- Conditional eligibility/acceptable documentation
- Cascade Care
- Submit a 1095-A correction request
Interpreter Services: The Washington Health Benefit Exchange/Health Care Authority provides free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). They also provide free language services to people whose primary language is not English, including qualified interpreters and information written in other languages.
If you need these services, contact 1-855-923-4633.
Washington has their own Marketplace, or Exchange called the Washington Healthplanfinder. The Federal Health Insurance Marketplace website is a good resource for general information on the Affordable Care Act (ACA).
Customer service: 1-800-562-3022
- Local Health Care Authority (ACA) representative (Jefferson County) Include ACES ID and phone number with email inquiries: julie.iszley@hca.wa.gov
- Cascade Care
- Washington Apple Health Programs (state Medicaid)
Community Partners
Tools
Interpreter Services: The Washington Health Benefit Exchange/Health Care Authority provides free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). They also provide free language services to people whose primary language is not English, including qualified interpreters and information written in other languages.
If you need these services, contact 1-855-923-4633.
Additional information listed above under Government Agencies.
Washington legislation appropriated $30 million to assist employees of licensed childcare facilities in gaining affordable access to health care. To sign up for the program, employees will contact the trained assisters at Yakima Neighborhood Health Services by phone (509-574-0826) or email (ccnavi@ynhs.org)
For more information, click HERE.
The Family Glitch refers to problematic wording in the Affordable Care Act that prevented household members of employees offered affordable healthcare from receiving tax credits. As of January 1, 2023, this has been correct.
Cascade Care Savings is a state program that offers additional premium savings to eligible members enrolled on a Cascade Gold or Cascade Silver plan. Among other requirements, income must be below 250% Federal Poverty Level.
More Information: