Communications
Please note that information changes quickly. Material is current as of the date listed but may have changed since. Please reach out to our office if you have questions or to verify the accuracy of the communications below.
- Open Enrollment 2024 - November 1, 2024
- 1095 Tax Forms, Apple Health PHE Ending, Cascade Care Savings - March 21, 2023
- Open Enrollment 2023 - November 3, 2022
- Cascade Care SEP and Apple Health PHE extension - July 19, 2022
- Open Enrollment 2022 - November 1, 2021
- Apple Health PHE extension - May 5, 2021
- American Rescue Plan Act - April 6, 2021
Insurance Carriers
Customer service: 877-687-1197
- Website
- Online provider search tool
- CCCWA Exchange
- This provider network supports Washington’s Cascade plans and non-standard plans (Essential, Balanced, and Secure).
- Cascade Complete Care
- This exclusive provider network supports the state’s public option plans (Cascade Select). It is important to note that this network is only available within certain areas of Washington State.
- CCCWA Exchange
- RX formulary
Customer service: 888-367-2109
- Website
- Online provider search tool
- Asuris Northwest Health individual plans use the Individual and Family Network
- RX formulary
- Asuris Northwest Health individual plans use the 4-tier drug list
- Quotes and enrollment
Customer service: 855-857-9944
Customer service: 800-440-1561
Customer Service: 888-901-4636
- Website
- Online provider search tool
- Kaiser individual health plans will have two different provider networks.
- Virtual Plus plans will use the Connect Network.
- All other individual and family plans will use the Core Network.
- Kaiser individual health plans will have two different provider networks.
- RX formulary
- Quotes and enrollment
Customer Service: 800-817-3056
- Website
- Online provider search tool
- LifeWise Essential & Cascade Plans will use the LifeWise Primary Network
- Cascade Select Plans will use the LifeWise Alpine Network
- LifeWise Grandfathered Plans will use the LifeWise Health Plan of Washington Preferred Network
- RX formulary
- LifeWise (non HSA) Essential, Cascade & Cascade Select individual plans use the M4 drug list
- LifeWise Essential Bronze HSA individual plan use the M2 drug list
- AI/AN enrollments use the M1 drug list
Customer service: 888-858-3492
- Website
- Online provider search tool
- RX search tool
- Members tab
- Search Drugs
Customer Service: 800-722-1471
- Website
- Online provider search tool
- Premera Preferred and Cascade Care plans use the Individual Signature Network
- RX formulary
- Premera (non HSA) Preferred and Cascade individual plans use the M4 drug list
- Premera (HSA Qualified Plan Only) Preferred Bronze HSA individual plan uses the M2 drug list
Customer Service: 888-367-2112
- Website
- Online provider search tool
- Regence individual plans use the Individual and Family Network
- RX formulary
- Regence Individual Plans use the 4-tier drug list
- Quotes and enrollment
Customer Service: 855-968-5221
- Website
- Online Provider search tool
- Plans use the Washington Charter EPO network
- RX formulary
Government Agencies
Customer service: 1-855-923-4633
Email: customersupport@wahbexchnge.org
- Website
- Smart Planfinder inaccuracies
- Income reporting
- Financial help
- Conditional eligibility/acceptable documentation
- Cascade Care
- Submit a 1095-A correction request
Interpreter Services: The Washington Health Benefit Exchange/Health Care Authority provides free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). They also provide free language services to people whose primary language is not English, including qualified interpreters and information written in other languages.
If you need these services, contact 1-855-923-4633.
Washington has their own Marketplace, or Exchange called the Washington Healthplanfinder. The Federal Health Insurance Marketplace website is a good resource for general information on the Affordable Care Act (ACA).
Customer service: 1-800-562-3022
- Local Health Care Authority (ACA) representative (Jefferson County) Include ACES ID and phone number with email inquiries: julie.iszley@hca.wa.gov
- Cascade Care
- Washington Apple Health Programs (state Medicaid)
Community Partners
Tools
Interpreter Services: The Washington Health Benefit Exchange/Health Care Authority provides free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). They also provide free language services to people whose primary language is not English, including qualified interpreters and information written in other languages.
If you need these services, contact 1-855-923-4633.
Additional information listed above under Government Agencies.
Cascade Care Savings is a state program that offers additional premium savings to eligible members enrolled on Cascade Gold or Cascade Silver plans. Incomes below 250% of the Federal Poverty Level qualify for Cascade Care Savings Subsidy.
More Information: